Previous international company-by-example turned into below-average manipulative corporation - Technical Analyst Expedia Group Employee Review

3.0
Jan 24, 2021
Recommend
CEO approval
Business outlook

Pros

The people and workforce are Expedia's best asset. You will work and interact with (mostly) great people of different backgrounds and nationalities. The international mix is enjoyable and even addictive. You will make friends for life, even after you have resigned from Expedia. Expedia has a few nice benefits: pension contribution (doubling of your own monthly contribution), meal vouchers, yearly wellness budget to spend on whatever you prefer. If you are looking for a company with nice people that provides a stable monthly income for only 8 hours a day and you are not too ambitious then you should consider sending your CV.

Cons

Previous decennium Expedia was listed in the top 5 best employers world-wide until a number of years ago, yet unfortunately has been reduced to a below-average typical US-led corporation which is no longer interested in the concerns of its human capital. Expedia's answer to any problem is to implement more corporate policies, processes, procedures, more restrictions and in particular more micro-management. You will be measured and monitored for your entire online activity. Only working cases is marked as productivity. The providing of training, mentoring, or learning about new processes or technologies are considered as non-productive activities. Experience, seniority and added value have a negative effect on your statistics. At the end of the day/month/year you are a number with performance statistics in some Excel. Management is not supportive but will remind you of your corporate duties and not to expect anything or question any decision making. The result is that many well-performing, knowledgeable, experienced employee have left the company annoyed and frustrated while other non-performing employees can remain in the company (as long as they produce the bare minimum of statistics). Expedia is not a knowledge-driven organisation that invites proactiveness or changes but instead a rigid corporation that rewards obedience and compliance.

Explore other reviews about Expedia Group

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good leadership and culture, good WLB

Cons

Large organization means structured, slow moving processes

2.0
Mar 29, 2026
Recommend
CEO approval
Business outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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