2.0
Mar 30, 2020
Current employee, more than 1 year
Seattle, WA
Recommend
CEO approval
Business outlook
Pros
Management is full of good people who are trying hard, but they have no leadership support.
Cons
After CEO Mark O left in Nov 2019, the Board of Directors took over and the company culture changed dramatically for the worse. The board is completely out of touch and ill-equipped to lead a diverse (aka, not 70+ year old, white men) workforce. 12% of the company was laid off with little communication or consideration of the impact on employee morale. With no plans to replace the CEO, the impact of COVID-19 on the travel industry combined with chaotic, inconsistent leadership has left Expedia, once renowned for its stellar culture, in a stressed, overworked state.