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      Equifax

      Engaged employer

      Equifax reviews

      Not the best but not the worst - Customer Service Representative Equifax Employee Review

      2.0
      Nov 21, 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Equifax looks pretty good on your resume if you are looking to find a new job. The job itself is pretty easy if you are into finances and credit Fun job environment looked forward for days that had an event.

      Cons

      The Pay is way too low , for this to be Equifax I would expect more pay They also over work you and with the pay being low its a no thanks. Many people have been offered a job within the company and then decide on other positions once they hear how low it is. I feel the the dept that I worked in was fairly new and was organized. No one knew what to do but would put the blame on you if things went down hill.

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      5.0
      May 26, 2026
      Financial analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, but a large company

      Cons

      Downside of a large company, hard to move around

      2.0
      Jun 12, 2026
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

      Cons

      There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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