Not the Worst. Mediocre management; Poor execution. Chaos and layoffs. - Information Security Architect Equifax Employee Review

3.0
Oct 16, 2023
Recommend
CEO approval
Business outlook

Pros

1. The pay and benefits are okay, at least for Security. 2. Lots of Nice People, for the most part. 3. Token efforts at appreciation, for some people (better than nothing?) 4. Some clue about Vision- that counts for something. But Direction and Delivery are more important (more on that below). 5. Manager ability and support- maybe. If you are lucky there are some good managers, if they stay (like everywhere else?). 6. OKAY place to work. Especially if you just “go along to get along”. Good for a member of a privileged demographic or a poor performer (or both). I mean I see lots of people just hide from work and keep their heads down. Being a “yes boss” sycophant is usually rewarded. Not really for me, but maybe good for others? Yes, faint praise indeed.

Cons

Summary: Mediocre management, dysfunctional, and chaotic. This is a mid/large size company running like a group of little companies that can’t pull their act together. It looks good on paper, but like a “paper tiger” it just can’t deliver. 1. Pay and Benefits won’t keep up with inflation, and bonuses are hit and miss. 2. Poor Culture, Poor Leadership, Poor Management. The failure from top-down to lead, work together, and deliver real results undermines everything else. 3. Layoffs periodically as the managers pivot back and forth with the wind. 4. Poor Execution is where Equifax really falls short. Talk is cheap. Can you deliver? Nope. Example: 5 years after moving to public cloud and still very basic core capabilities are missing. Brand new resources get deployed with random and bad configs and immediately set off alarms. 20-50% of cloud is NOT monitored well. This is after 5 years and over $1 BILLION dollars spent on a very public cloud transformation effort post-breach. They just can’t execute and can’t seem to hire or support people who will. This is across dozens of teams and countries. 5. Lack of Accountability: There are no consequences for poor managers. They can throw temper tantrums and try to bully and dominate subordinates, destroy teams and drive talent away… and the leadership response is “what a great guy he is”. Wow. 6. Lack of Direction. Most issues have to get solved at the bottom of the org. It really is progress only based on individual heroics of the “little people”. Big Issues that need to be driven by Senior Leadership never really get any effective direction or progress. They just don’t know what to do. Conclusion: I don’t judge by the words the leadership says. I judge by the results I see over the long term. Equifax burns people up and discards them- by the hundreds, and thousands. Don’t drink the cool-aid, it’s just a job. Most good, talented people get burned out and leave after a short period. That’s telling.

Explore other reviews about Equifax

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, but a large company

Cons

Downside of a large company, hard to move around

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

Cons

There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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