Business-driven IT environment, as opposed to technology-driven. A company good enough for staying with for max 5 years. - Senior Analyst Specialist Equifax Employee Review

2.0
Jun 10, 2010
Recommend
CEO approval
Business outlook

Pros

-Good benefits package -Annual Incentive Plan - performance-based bonuses -Defined Benefit Pension plan PLUS Defined Contribution Pension plan (with RRSP 25-50% match for up to 6% of your before-tax income) -Employees are overall treated with respect and integrity -"Economic moat" - Credit Reporting Agency (TransUnion being the only competitor on Canadian market) -Moderately-sized IT department and company in general. -Salaries above average (due to great profit margins, being an economic "moat").

Cons

-No career path -No opportunity for training and promotions -The officially stated "meritocracy" does not manifest at all -The yearly performance reviews lack objectivity, performance and creativity/innovation are not recognized and awarded -Too hierarchical, lack of cooperation between various IT sub-departments -Business-driven IT environment, as opposed to a technology-driven one. In terms of technical solutions, mediocre approaches are chosen instead of better ones. Fear of adopting other technologies. -Too Mainframe-centric IT environment. The MF guys are considered the "kings" and the rest of the people (Unix and Windows people) count significantly less for the purpose of allocating new projects. -Inept senior management. Too many changes of direction, from year to year. -Recent offshore initiatives are destroying the IT departments. A lot of layoffs and the offshore devel teams (coming through TCS - Tata Consulting Services) are not delivering sub-standard quality. -A "watch your back" work atmosphere, sink or swim -Officialy, it's supposed to tolerate the English and French languages equally, but a bias exists towards French (and the quebeckers tend to form their own "nest" and "circle" and the English spealing peers from the same team feel excluded, marginalized. -A sort of protectionism is manifesting between the various IT OUs - especially between US and Canada. The Canadian teams come up with very good solutions and infrastructure projects, but they are ignored and only US dictates. -Too much interaction and reliance on IBM as technology partner, and not having its own data center -The use of Lotus Notes/Domino infrastructure instead of something more user/Microsoft friendly.

Explore other reviews about Equifax

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Great company and centrally located

Cons

No clear growth opportunities available

1.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Overtime options are great. The pay is okay, but be prepared to sacrifice your peace of mind.

Cons

It's like pulling teeth trying to get a day or just a few hours off for doctors appointments, family priorities, etc. I was penalized for missing work due to having a miscarriage and needing immediate medical attention. My supervisor took multiple unscheduled days off, even came in on a Monday and decided she wanted to take the rest of the week off... and did. you are constantly going to be micromanaged and looked at under a microscope. Equifax sacrifices quality service for fast service. there is a constant competition to close more cases per day. Good luck going to higher up with any issues, they will just tell you to hang in there things will be better soon. I experienced retaliation from multiple supervisors for reporting issues I was having with them. laying off hundreds of American employees to take business abroad for cheaper labor while grossing highest profits in company history is insane. In conclusion, this is the most toxic environment I have ever worked in, If the job market was better I would've been gone long before I hit 1 year of employment.

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