Poorly Managed - Operations Specialist Equifax Employee Review

3.0
Sep 2, 2020
Recommend
CEO approval
Business outlook

Pros

The environment was friendly enough and Jerald Jackson was an excellent manager, as was Susan in State Relations.

Cons

My team had several changes in leadership with entirely disparate operational philosophies, meaning we never knew what was going to be expected of us week to week, it seemed. The company didn't handle the pandemic well--we were kept on-site when others were able to work from home and given disingenuous answers as to why. Worse, I'm pretty sure my team was hired knowing that once the department was up and running, we'd be downsizing. My position was eliminated after only nine months.

Explore other reviews about Equifax

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, but a large company

Cons

Downside of a large company, hard to move around

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Zero Ghosting: Communication was super consistent and clear from start to finish. I was never left wondering. Flexible & Open: The hiring managers were genuinely open to discussing the scope of the role, rather than just handing down a rigid checklist of duties. They Stuck to the Timeline: They verbalized exactly how long the process would take and followed through perfectly. No unexpected delays or moving goalposts.

Cons

Missed the In-Person Connection: While the remote process was smooth, I would have loved the opportunity to meet some of the team in person before finalizing everything. Needed More Day-to-Day Specifics: The big-picture conversations about the role were great, but I could have used a bit more clarity and specific detail around what the actual daily routine and tasks look like.

See reviews by: Helpful|Rating|Date|All