Micromanagement with no clear company direction - Field Sales Edmunds.com Employee Review

2.0
Dec 20, 2019
Recommend
CEO approval
Business outlook

Pros

The employees are good people

Cons

Definitely reminds me of the Titanic but this ship is just sinking a little bit slower. Can’t speak for employees at corporate and how they are treated. For prospective Sales Executives, Relationship Managers, and Account Executives in the field here is what you should expect if you take the job: 1. The main product being sold is mostly smoke and mirrors 2. Be ready to be micro managed all day long(spreadsheets, constant check ins, way to many pointless conference calls) This takes a lot of time away from actually accomplishing the job in the field of servicing dealers 3. No transparency: That went away when the company started struggling. They used to send out weekly leaderboards to everyone for each position so you could see how well everyone was doing around the country. Now they just send you the leaderboard for your position because they don’t want you to be discouraged by seeing the people leaving off the leaderboards and the numbers being way down. Did they not think that subtle move would resonate with employees? 4. Lots of middle management and not enough workers which leads to field reps having way to many accounts to physically be able to manage and see on a consistent basis. Double the accounts to manage as some of the competitors in the market. They wonder why they hear from their clients they aren’t seeing their rep. It’s not because the rep doesn’t want to do the job. It’s because the rep is doing 3 people’s jobs. This leads to reps being demoralized because they are trying to do everything they can to physically be at their clients locations but realize there is no possible way to accomplish that task 5. Hiring freeze for months as great ex employees leave for other companies is the biggest warning sign that needs to be seen. 6. 2020 and beyond for this company ? Don’t look for a grand vision. They are trying to hold it together week by week and month by month. Short term solutions instead of long term strategies. Provide new clients with 3x more value for 3 x less the money then existing loyal clients and wonder why they get cancels. They say they want to take care of existing clients but then when it comes time to do the conversion the managers just complain about the loss they will have to take to make it right. 7. I could go on but I think you get the picture by now. Your best suited to go work at one of the other 150 automotive companies and sell their products instead

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5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Work remote Unlimited time off Great benefits

Cons

Hard to move up in position Pay is not competitive

5.0
Sep 15, 2025
Recommend
CEO approval
Business outlook

Pros

My experience here has been exceptional. The company offers a fantastic work-life balance, a supportive culture, and generous perks, all within a fully remote setup. The team is genuinely caring, and I've found ample opportunities for growth thanks to the ability to rotate teams. I initially planned to stay for a copule years before moving to a big tech company, but I've been so impressed that I've been here for many years and plan to stay longer.

Cons

Since the company operates on a nearly full-remote model, there are fewer opportunities for in-person socialization; however, the option to work from the office is always available for those who want to connect with colleagues. While the compensation is competitive and by no means low, it is important to note that it is less than what's offered by major tech companies, and no stock options are included as part of the compensation package.

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