Edmunds.com Reviews

Pros

There are so many good things about Edmunds. Great work/life balance, so many talented people and the opportunity to have a real impact.

Cons

The company has made a lot of tough changes recently, but I’m excited for what the future holds.

Pros

Great coworkers- good pay/benefits. Good work/life balance (but thats based on who you report to)

Cons

Pitiful upper management/leadership. This once great Brand has been run into the ground from years of poor leadership....going ALL the way up. In a very competitive and every changing vertical, the leadership has literally remained unchanged, even through this latest round of layoffs. The issues are many. Poor performing old product set, deteriorating culture, no room for personal or professional growth, and poor leadership. All of this combined spells doom, The latest changes addressed none of those issues. The same people in place ...making the same poor business decisions. Its a sad situation, and i feel for anyone still there.

Pros

Good benefits, including an HSA account

Cons

As a family owned business, it feels like you are an outsider unless you're connected to the fam somehow.

Pros

The employees are good people

Cons

Definitely reminds me of the Titanic but this ship is just sinking a little bit slower. Can’t speak for employees at corporate and how they are treated. For prospective Sales Executives, Relationship Managers, and Account Executives in the field here is what you should expect if you take the job: 1. The main product being sold is mostly smoke and mirrors 2. Be ready to be micro managed all day long(spreadsheets, constant check ins, way to many pointless conference calls) This takes a lot of time away from actually accomplishing the job in the field of servicing dealers 3. No transparency: That went away when the company started struggling. They used to send out weekly leaderboards to everyone for each position so you could see how well everyone was doing around the country. Now they just send you the leaderboard for your position because they don’t want you to be discouraged by seeing the people leaving off the leaderboards and the numbers being way down. Did they not think that subtle move would resonate with employees? 4. Lots of middle management and not enough workers which leads to field reps having way to many accounts to physically be able to manage and see on a consistent basis. Double the accounts to manage as some of the competitors in the market. They wonder why they hear from their clients they aren’t seeing their rep. It’s not because the rep doesn’t want to do the job. It’s because the rep is doing 3 people’s jobs. This leads to reps being demoralized because they are trying to do everything they can to physically be at their clients locations but realize there is no possible way to accomplish that task 5. Hiring freeze for months as great ex employees leave for other companies is the biggest warning sign that needs to be seen. 6. 2020 and beyond for this company ? Don’t look for a grand vision. They are trying to hold it together week by week and month by month. Short term solutions instead of long term strategies. Provide new clients with 3x more value for 3 x less the money then existing loyal clients and wonder why they get cancels. They say they want to take care of existing clients but then when it comes time to do the conversion the managers just complain about the loss they will have to take to make it right. 7. I could go on but I think you get the picture by now. Your best suited to go work at one of the other 150 automotive companies and sell their products instead

Pros

ROWE, collaborative environment amongst departments, ability to be creative and try new things.

Cons

Lack of cohesive organizational strategy; the organization doesnt seem to know who it is, what it stands for, or who the target customer segment is; promotions within the org are often based on friendships/ alliances, rather that merit, capability and results; inability to retain much top talent; highly political; some departments have a highly toxic environment that is promoted by the leadership and goes unchecked.