Family Company, Led By Boys Club of Senior Leadership, Failing to Keep it's Best Talent - Anonymous employee Edmunds.com Employee Review

1.0
Feb 21, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Frozen Yogurt (Used to be daily free food for lunch meetings before layoffs) • Smart, Cool, and Motivated People (Though many since the layoffs have left) • Analytics Department is bringing on new tools which help • You can get paid a lot while doing very little (Why does no one work on Friday's?)

Cons

The infamous Edmunds layoffs of October 2017 were a true turning point for the company’s trajectory. In the first half of the year, with the release of the new 2017 website, the company suffered some heavy hits across the entire traffic front. There was an aura of illusion for the first half of that year, because us employees would keep hearing that the business was slowly failing (traffic declining, dealership issues, etc.), but there was seemingly no consequence and the business still seemed healthy. A lot of people at the company, including myself, were confused as they continued to add cool benefits (daily salads and free snacks, new health initiatives), when it seemed like many parts of the company were failing. Then in late October, without notice, almost 60 people were laid off. We were told that the executive team became acutely aware 'too late' that these issues were plaguing the company and that they would have to take cost out of their infrastructure moving into 2018. There are only two possible explanations for this. 1 - The executive team genuinely had no idea this had to happen until a few weeks before the layoffs, in which case I am genuinely amazed by their blind stupidity; 2 - Which is my guess - They had known since January 2017 that we were losing in the competition in the industry but were standing with closed eyes, blindly hoping that they would wake up one morning with all of our problems fixed. Ostensibly, this was never going to happen. When they could no longer turn away from the issues the company was having, and they saw the damage was irreparable, they haphazardly went through and found 60 people to cut to save their own skin. NONE of the executive leadership was let go. Only people in the middle to lower levels that helped answer the same questions that the executives would freak out about time and time again. This is what made me seriously lose faith in this company. Although I was not laid off as part of this cohort, the sentiment after the layoffs has been largely the same. There is still a culture of fear of the executive team, where in one ear we hear soundbites of hopefulness from our Executives, and in the other ear the VP’s and the Exec. Directors are badgering at us the same demands that we heard in 2016, because they know the C-Levels actually do have the same requests. There is truly no unified vision for the company - every week is some new initiative that they have put together at the last minute. As long as the same executive team is in place, I have no hope for the future of this company.

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Pros

Work remote Unlimited time off Great benefits

Cons

Hard to move up in position Pay is not competitive

5.0
Sep 15, 2025
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CEO approval
Business outlook

Pros

My experience here has been exceptional. The company offers a fantastic work-life balance, a supportive culture, and generous perks, all within a fully remote setup. The team is genuinely caring, and I've found ample opportunities for growth thanks to the ability to rotate teams. I initially planned to stay for a copule years before moving to a big tech company, but I've been so impressed that I've been here for many years and plan to stay longer.

Cons

Since the company operates on a nearly full-remote model, there are fewer opportunities for in-person socialization; however, the option to work from the office is always available for those who want to connect with colleagues. While the compensation is competitive and by no means low, it is important to note that it is less than what's offered by major tech companies, and no stock options are included as part of the compensation package.

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