Heartbreaking - Anonymous employee Edmunds.com Employee Review

4.0
Nov 15, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I came to work here because they were transparent, they were creative, they tried new things and usually admitted when they didn't work. They gave us freedom to be productive. We had an amazing work/life balance, the culture was great, managment seemed intelligent, the salary and benefits were outstanding. This was the type of company I had bee hoping to work for...FINALLY I was!

Cons

They are transparent when it's convenient, they don't fix the issues they currently have with product, instead they create new product which doesn't work either. They can't decide what the new focus should be on but it's not retention for the outside sales team. They no long admit when they are wrong. They don't do any traditional advertising but spend MILLIONS on Google, which isn't helping drive new traffic to their site. Dealers will say "I've never heard of you why would I give you any of my dollars" There are no plans in the works to adjust this way of thinking. Edmunds is 50+ years old and they are thinking like they are still in that time period of the publication days. Rumor is that there is another round of layoff's coming but I'm sure it will be just under that 10% mark in order to avoid red flags as it was in the first round.

Explore other reviews about Edmunds.com

5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Work remote Unlimited time off Great benefits

Cons

Hard to move up in position Pay is not competitive

5.0
Sep 15, 2025
Recommend
CEO approval
Business outlook

Pros

My experience here has been exceptional. The company offers a fantastic work-life balance, a supportive culture, and generous perks, all within a fully remote setup. The team is genuinely caring, and I've found ample opportunities for growth thanks to the ability to rotate teams. I initially planned to stay for a copule years before moving to a big tech company, but I've been so impressed that I've been here for many years and plan to stay longer.

Cons

Since the company operates on a nearly full-remote model, there are fewer opportunities for in-person socialization; however, the option to work from the office is always available for those who want to connect with colleagues. While the compensation is competitive and by no means low, it is important to note that it is less than what's offered by major tech companies, and no stock options are included as part of the compensation package.

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