Account Manager - Anonymous employee Edmunds.com Employee Review

4.0
Aug 22, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment, positive people who are extremely helpful, very detailed process docs for everything possible.

Cons

Steep learning curve for new hires. A ton of processes which should be cut down. A lot of fresh college grads. Could be a pro or con

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Edmunds.com Response
9y
Hi there and thank you for your review! The emphasis on training is vital, particularly with the account management group as you and your team are the central hub of knowledge, support and expertise for our sales team and dealer clients. We encourage you to reach out to the operations and training teams with any suggestions or feedback you may have on process efficiencies as they are always looking for ways to improve and be more effective to set new hires up for success! This is especially timely right now, when as you know, we just put in place a new leader for our sales operations team whose main focus is to look at ways to make an already amazing sales operations team that much more of a well-oiled machine.

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Pros

Work remote Unlimited time off Great benefits

Cons

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5.0
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CEO approval
Business outlook

Pros

My experience here has been exceptional. The company offers a fantastic work-life balance, a supportive culture, and generous perks, all within a fully remote setup. The team is genuinely caring, and I've found ample opportunities for growth thanks to the ability to rotate teams. I initially planned to stay for a copule years before moving to a big tech company, but I've been so impressed that I've been here for many years and plan to stay longer.

Cons

Since the company operates on a nearly full-remote model, there are fewer opportunities for in-person socialization; however, the option to work from the office is always available for those who want to connect with colleagues. While the compensation is competitive and by no means low, it is important to note that it is less than what's offered by major tech companies, and no stock options are included as part of the compensation package.

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