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      EF (Education First)

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      EF (Education First) reviews

      Warning! Look past the perks - Tour Consultant EF (Education First) Employee Review

      2.0
      Mar 14, 2017
      Tour consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Free trips, no dress code

      Cons

      You are just another number on the floor. They get you in the job by the culture and free trips, but there is ZERO career growth, the managers don't care about you, and the money is horrible. Seriously look elsewhere if you want an actual career, the turnover of tour consultants speaks for itself. People quit every other day, save yourself the pain and find a company that cares about you as a person and your career growth.

      avatar
      EF (Education First) Response
      9y
      Thank you for this review. I'm sorry that you had a negative experience with us. We're always trying to learn and grow, so I hope that you provided this feedback to your product's management team or my team. If you did not, I'd love to hear from you. -- Mike Kaufman, Sr. Director of People Operations

      Explore other reviews about EF (Education First)

      5.0
      Apr 22, 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF (Education First) Response
      2mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4.0
      Jun 2, 2026
      Tour leader
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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