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      EF (Education First)

      Engaged employer

      EF (Education First) reviews

      Good place to work overall - Customer Success Manager EF (Education First) Employee Review

      4.0
      Oct 14, 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great environment, travel perks, good office

      Cons

      Low pay, certain parts of company are better to work for than others

      avatar
      EF (Education First) Response
      7mo
      Thanks for taking the time to share your experience as a Customer Success Manager in our Boston office! We’re glad to hear you’ve enjoyed the travel perks and office culture at EF. We appreciate your feedback on compensation—every year, we work to evaluate our compensation packages to make sure they are benchmarked with our industry.

      Explore other reviews about EF (Education First)

      5.0
      Feb 27, 2026
      Housing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Opportunity for quick advancement - Trainings for new managers - Culture of innovation and entrepreneurship - Global connections; opportunities to travel - Fast-paced work environment - Friendly, supportive teams

      Cons

      - Low pay (industry) - Burnout / overworked during peak seasons

      avatar
      EF (Education First) Response
      3mo
      Thank you for sharing your experience! We’re glad to hear you’ve found opportunities for early career development, leadership training, and global connection during your time at EF. Creating a vibrant culture where colleagues can learn from one another and grow quickly is something we care deeply about. We also appreciate your perspective on compensation and workload during busy seasons. Supporting our colleagues’ limitless potential while helping them make a real impact through their work is important to us, and feedback like yours helps us continue to reflect on how we support our teams.
      4.0
      Jun 2, 2026
      Tour leader
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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