Great Place to Work! - Brand Ambassador David Yurman Employee Review

4.0
Sep 5, 2021
Recommend
CEO approval
Business outlook

Pros

Coworkers felt like a family. A relatively small store added to this. The clientele was usually pretty nice, occasional Karen who was insufferable, however. The product was interesting, albeit overpriced. Genuinely enjoyed working there and selling the product. Loved helping couples pick engagement rings, or just helping the odd person find that something special for an important person in their life.

Cons

Very little support from corporate much of the time. Being a smaller cap store, corporate did not really care to put the same time and effort into our location as they did with the flagships, this is understandable, but holding us to standards scaled from the flagships without the support really made things challenging at times. The only other major issue I experienced there was the division of higher level clients, most of the high-spend clients tend to be assigned/ work with one brand ambassador (typically the one who has been there the longest) this set up is great for them, but make things really challenging for newer sales associates to build a book even slightly comparable to the older employees.

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David Yurman Response
4y
Thank you for your feedback. We welcome the opportunity to hear more about your experience. Please reach out to People and Culture at peopleandculture@davidyurman.com.

Explore other reviews about David Yurman

5.0
Jan 17, 2026
Recommend
CEO approval
Business outlook

Pros

Company really supports their employees. Next level platforms have built relationships and KPI’s in an effort to grow the brand and reach more engagement.

Cons

Nothing to specify as the company has grown and evolved.

3.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

Working at David Yurman was a great experience overall. The pay structure and commission potential are very strong, especially for those who are motivated and good at building client relationships. The jewelry itself is good quality, which makes it easier to sell with confidence, and there is opportunity to make great money, top performing ambassadors are easily earning $110k+ annually.

Cons

While there is strong earning potential at David Yurman, the work environment can be challenging depending on the store and management. At the location I worked at, there was a high level of micromanagement and constant pressure to meet individual monthly sales quotas, even when the store was already meeting or exceeding its overall goals. This created unnecessary stress and took away from what could have been a more collaborative team environment. Because individual performance is heavily emphasized, it can also lead to a more competitive or “shark-like” atmosphere, where sales interactions feel tense as everyone is focused on hitting their numbers. Management styles were consistent, but expectations were extremely high, which can negatively impact morale and work life balance especially during peak seasons. There is also limited flexibility and, in some cases, unclear paths for advancement. While the brand and compensation structure are strong, the day to day experience can feel intense and overly performance driven, making it a difficult long term fit for some employees.

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