Great Company! But it needs better management and organization. - CRM Manager David Yurman Employee Review

3.0
Sep 14, 2016
Recommend
CEO approval
Business outlook

Pros

Nice clean office atmosphere, Juice Bar, Yoga on the rooftop, great discount on jewelry even though the process of ordered items is not what I would call easy. Great Staff in the IT Department and Retail IT & Applications Teams.

Cons

Over worked, under appreciated and down right unstable environment. Between the almost 4 years I was there, we had gone thru too many C-Level IT Management not to mention the high turnover, and the very few people have stayed just because they have been there so long they are afraid to leave because of their tenure. This place is all work and nothing else, no self investment in staff or additional training. How can an employee work at a place and try to impress his management when they change people so often. This is one place where you always have to watch your back.

Explore other reviews about David Yurman

5.0
Jan 17, 2026
Recommend
CEO approval
Business outlook

Pros

Company really supports their employees. Next level platforms have built relationships and KPI’s in an effort to grow the brand and reach more engagement.

Cons

Nothing to specify as the company has grown and evolved.

3.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

Working at David Yurman was a great experience overall. The pay structure and commission potential are very strong, especially for those who are motivated and good at building client relationships. The jewelry itself is good quality, which makes it easier to sell with confidence, and there is opportunity to make great money, top performing ambassadors are easily earning $110k+ annually.

Cons

While there is strong earning potential at David Yurman, the work environment can be challenging depending on the store and management. At the location I worked at, there was a high level of micromanagement and constant pressure to meet individual monthly sales quotas, even when the store was already meeting or exceeding its overall goals. This created unnecessary stress and took away from what could have been a more collaborative team environment. Because individual performance is heavily emphasized, it can also lead to a more competitive or “shark-like” atmosphere, where sales interactions feel tense as everyone is focused on hitting their numbers. Management styles were consistent, but expectations were extremely high, which can negatively impact morale and work life balance especially during peak seasons. There is also limited flexibility and, in some cases, unclear paths for advancement. While the brand and compensation structure are strong, the day to day experience can feel intense and overly performance driven, making it a difficult long term fit for some employees.

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