Pros
Other departments seem to be a lot healthier to work in
Cons
If you ever have the opportunity to join this company, do NOT do it in the Client Success Advisor role. You will be: 1.) Micromanaged 2.) Expected to perform unrealistic metrics regardless of circumstance (i.e. they still expect you to get the same number of Sales Opps even though we're in a global pandemic and event planners are being laid off left and right) 3.) Underpaid 4.) Expected "not" to go over 42.5 hrs 5.) Will not receive the same opportunities to contribute to the CSA team if you're in a remote/non-HQ office (i.e. Dallas, London, Portland, India, etc.) 6.) Be forced in a 2 year contract 7.) Will not have any previous career experience respected 8.) Will be left out if you're not in the OG in-crowd 9.) Constantly confused with forever changing responsibilities and the judged instantly on them 10.) Will not be trained to do your job adequately enough This is not a role for someone who has previous work experience. Regardless of how much experience that is, you WILL get treated like a recent college graduate in their first professional job. CSA leadership does not care. Allegedly they are stressed about the turnover on a normal day and yet do nothing to try to understand why. Some of the KPIs they enforce are completely subjective to your manager's opinion, not fact. Depending on your manager, they will be ruthless about you asking for help as well. It's a fear driven culture that you should not be apart of.