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Crown Data Systems

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Operations - Sinking Ship - Operations Crown Data Systems Employee Review

1.0
Mar 13, 2022
Recommend
CEO approval
Business outlook

Pros

Everyone you work with on the ops team is hard working and trying to do what they can to support customers in the face of what’s going on and how they’re being treated.

Cons

Multiple members of the ops team have left to be paid significantly more with better overall positions. Ops/DevOps is undervalued and treated as so. Multiple products are broken and fail frequently causing the operations team to play catch up while solutions to outages are found. Traveling throughout the pandemic has cause multiple office members to contract COVID-19. Very limited COVID-19 precautions throughout the pandemic unless the state/federal government orders a change of policy. A mountain of work continues to build as people leave the operations staff - tickets/projects/customers continue to pile up while operations members are micromanaged. No formal HR. Concerns go directly to the owner and/or new manager. Fear of retaliation and/or pushback.

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Crown Data Systems Response
4y
Sorry to hear you had a bad experience. Our operations team today has the more depth than ever as we continue to grow.

Explore other reviews about Crown Data Systems

5.0
Nov 16, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Technical excellence as an expectation, little or no red tape around process, no on call, world class production deployment systems. High impact roles with direct visibility into your work translating to customer outcomes.

Cons

There are legacy systems in place that must be interfaced with, which can provide technical challenges. Those systems are planned to be replaced but until then it provides constraints on implementing solutions.

1.0
Oct 10, 2024
Recommend
CEO approval
Business outlook

Pros

Nice kitchen in the Buffalo office, but no one does their own dishes. Business is so slow you can read, watch movies, and play video games at your desk.

Cons

NEPOTISM - President hired his daughter and when she could not do the job she was hired for, she was moved to another department, promoted, and given a 20% raise while the rest of the staff was given 3.5%. Severely outdated software. Eng/Dev is run by a person who is not interested in or qualified to update it and has no idea what the customers actually need in an effective software. Will not promote from within. Support team morale is almost non-existent - they struggle to support the lackluster software that doesn't work. New products are promised, take forever to deliver (if at all) and when they are released they are so full of bugs that they barely function.

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