The work structure is unbelievably flawed. The owner of the company stepped in to manage, this has created a very hostile work environment as the operations team no longer goes from manager to president to owner it just goes straight from ops to owner. The team is getting asked to do the job of 15 positions while only barely getting paid for 1. The hiring team uses hostile and manipulative measures of recruiting new employees by targeting people ages "35-55" with "No want to improve or be promoted" as well as those who "desperately need income and are too old to job hop" or "single parents". They are also targeting people who work in " worse positions like those in overnight shifts or fast food restaurants" so that way they will be "grateful for this job because it isn't as bad as their last" candidates have been repeatedly been turned down because they are "Too young, too energetic, not desperate enough, overqualified, will want to get promoted, or financially good with their money". Long story short the hiring practices of this company are outrageous and should shut this company down. At this point, the staff is so mistreated and overworked that everyone begins to fight within the ops team solely because they are too stressed and tired and not because they even have anything to argue about. By the time you leave work at the end of the day the whole team is so mentally drained that it makes no one want to come back to work the next day. The owner is out of touch with the world and his employees and is constantly leaving the rest of the companies departments in the dark about how bad the working conditions of the ops department is and how many people have already quit in the past 3 weeks alone with many more to follow. Please do yourself a favor and do not apply for this job. Oh and we were forced while at work to write the positive reviews to try and counteract the old bad reviews.