Bad leadership in Brand & Creative - Senior CopyWriter Credit Karma Employee Review

-Great people, great total compensation, mission driven -Hybrid work environment with flexibility

-Acquired by Intuit and the culture is being lost, plus layoffs in May 2026

Skill Building: There are good opportunities to get hands-on with data, automation, and AI workflows. There is a lot of autonomy to try new things and ownership given to ICs. Things are never boring and I genuinely enjoyed the work itself. Colleagues: You will find some supportive peers and team members who make the day-to-day work easier. Resume Value: The brand recognition and experience gained here are genuinely helpful for future job searches.

Abrupt Termination: After 11 months in role, my contract was terminated early with no warning (and effective immediately) via a 5 min call with my agency's recruiter. There was no response from management when requesting final sync. Instability/Job Security: The looming integration with Intuit creates a constant backdrop of anxiety. I can tell the company is doing its best to stay competitive and ahead of the curve. However, the immense value placed on automation and AI can make employees feel replaceable and like they're working themselves out of a job. Lack of Process/Planning: Fast-paced and reactive culture. Attempts to introduce better workflows or quarterly planning to manage workload were often met with resistance or dismissed. Without procedures in place, managers also feel the need to micro-manage. Advice for Contractors: Negotiate a 4-week notice period into your agreement so they cannot terminate you immediately without pay. Ensure your agency is offering PTO/Sick time as well. All benefits are negotiable. Do not work overtime expecting loyalty or conversion. Set boundaries.