High Stress, Good Pay, High School - Customer Service Continental Employee Review

3.0
Jun 5, 2025
Recommend
CEO approval
Business outlook

Pros

Good Pay Making the customer happy Some good relationships

Cons

High Stress No Work/Life balance No results from Complaints No backfill of employees who decided to leave which adds to already taxing workloads and causes others to leave

avatar
Continental Response
1y
Thank you for your review. Please know that we have shared this review with the location HR team. You have raised some topics we'd like to understand better. Please feel free to email our careers inbox at careers@conti-na.com to share more about your experience. Best Regards, Continental Human Relations

Explore other reviews about Continental

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, two week pto, 10 paid holidays

Cons

Not enough staff in the call center

4.0
May 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work life balance and culture. If you want to work at a place that will provide a low stress, flexible position with amazing people, this place is no doubt one of the best in that area.

Cons

Pay is low compared to other companies in the area and the cost of living in the area is high. They seem to be outsourcing jobs to cut costs, so job security is not the best right now.

See reviews by: Helpful|Rating|Date|All