The company doesn't care about their employees at all. - Sales Associate Coach Employee Review

2.0
Jun 23, 2015
Recommend
CEO approval
Business outlook

Pros

I had been working at this company for 5 years. During the period, I met a lot of wonderful people includes managers, core employees, and seasonal employees.

Cons

I had to quite the store because of my position was eliminated. First of all, the district manager and store manager had already chosen who they keep and who they fire, and they gave different offers to each person. (I did not get a reasonable offer, and basically, forced to quite.) We all got more than 6 weeks notice, but no severances offered, even though I worked at the company for more than 5 years. At the end, the store manager also quite due to high stress circumstances. Company doesn't care about people but money. I was sad to leave the company that I used to love with this sour feeling.

Explore other reviews about Coach

5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, as well as good employee discount.

Cons

Not great pay, but atmosphere and brand could make up for it

3.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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