Started great...ended not so great - Associate Manager Coach Employee Review

3.0
Apr 22, 2015
Recommend
CEO approval
Business outlook

Pros

Store culture really depends on DM, SM, and management in store. Was great when first started. Really listened to employees, openess to new processes, even RM communicated with employees. Greay discount, pay, and work life balance.

Cons

Things in corporate are changing and its trickling down and affecting stores. DM at time of departure was disengaged and didnt care about stores not close to him/her. Advancement opportunity not fair at all...DM wont even interview to see skillset and will only go off of feedback. Need to get to know Associate Managers (future leaders if stores) and put more time into their development. Opinion really does rely on who is running district. Some higher ups just not meant for position they hold. No feeling of pride in history and heritage. Lack of passion within employees...higher ups, managers, and associates

Explore other reviews about Coach

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

great team and staff, loved the managers and great environment to work in.

Cons

Not really any cons I enjoyed working here.

3.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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