Fun always changing environment - Retail Sales Associate Coach Employee Review

4.0
Sep 26, 2014
Recommend
CEO approval
Business outlook

Pros

I've been with the company for over 7 years in both part and full time capacity. It is a very fun work environment and a great part-time opportunity. Coach is not a commission based selling environment which as it's pros and cons but I like to consider it a pro, as it helps to encourage a team environment. There is always lots of training materials on product knowledge and materials and you are strongly encouraged to take advantage of those tools. In my experience everyone is quick and happy to help you succeed. The company gives you generous discounts but you are expected to carry and wear their products.

Cons

The major con I'd have to point out is lack of opportunities to move up or into the corporate world. It appears to be so difficult to move up or laterally that it feels like you're discouraged from do making any moves. There isn't much turnover on a management level so don't go into an associate position thinking you'll be able to quickly move up.

Explore other reviews about Coach

5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, as well as good employee discount.

Cons

Not great pay, but atmosphere and brand could make up for it

3.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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