Camaraderie at its best - Sales Associate Coach Employee Review

5.0
Apr 3, 2014
Recommend
CEO approval
Business outlook

Pros

I worked at one of their stores as a seasonal Christmas sales two years in a row. The store manager was amazing, very caring, and made us seasonals feel just as treasured and appreciated as the year-round staff. Discount is amazing -- 50% off everything, and 65% off the "deletes" -- the merchandise that is not being carried forward. Also, loved that goals are "teamshare," you have individual goals, but the bonus structure is for the team achieving individual goals.

Cons

It can get a little competitive or awkward on the selling floor with other sales associates. Even though you're not on commission, it's still competitive, and some of the regular sales staff seemed to want to monopolize customers to their benefit at a detriment to overall customer service.

Explore other reviews about Coach

5.0
Jan 8, 2026
Recommend
CEO approval
Business outlook

Pros

Management was very receptive, open, and caring.

Cons

The pay was not great.

3.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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