Set up for failure, Hours cut, Do not work here - Sales Associate Coach Employee Review

1.0
Mar 13, 2014
Recommend
CEO approval
Business outlook

Pros

- Product knowledge training is great, and helpful -Great discount

Cons

-Management is terrible ( sends out associates on clock to starbucks.... expect to be sent if your new to the team to get drinks for all the managers) - Sales goals are set very high - Catty and pretentious atmosphere - Unprofessional attitude toward competitor brands ( Michael Kors) - Expectation to purchase from the brand off the back - Low pay, bonuses are achievable if the management likes you - If the main management decides they do not approve of you , they will cut your hours until you quit - No clothing allotment for uniform

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5.0
Jan 8, 2026
Recommend
CEO approval
Business outlook

Pros

Management was very receptive, open, and caring.

Cons

The pay was not great.

3.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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