Terrible culture - Senior Manager Coach Employee Review

1.0
Jul 20, 2013
Recommend
CEO approval
Business outlook

Pros

Discounts, pay not bad, summer Fridays, sample sales, vacation time for sr mgrs and above

Cons

Culture is terrible. No one is happy to be there. Long hours, not appreciated, everyone blames others when there are issues or if things go wrong, extremely hierarchical. People think that since they are at a certain level they are always right or try can treat others terribly. Stay away! It's a miserable place. Just ask anyone who has left recently...there are a ton of those people around!

Explore other reviews about Coach

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

great team and staff, loved the managers and great environment to work in.

Cons

Not really any cons I enjoyed working here.

3.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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