Planner - Anonymous employee Coach Employee Review

3.0
Dec 2, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, 50% off discount, fun product, strong executive leadership team, strong brand loyalty at corporate and in stores

Cons

There is no such thing as work life balance. Expect to put in 12+ hour days around holiday & at least eat dinner at the office a few times a month. Expect a lot of "spin" from the leadership team. Terrible communication and unclear directions are the norm. Reporting is very manual. Systems are tedious and not user friendly Little to no training Career planning is taken "seriously" at Coach, but there is no true career path conversation that includes timelines and goals in order to take the next step in your career. Very bizarre goal setting process.

Explore other reviews about Coach

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

great team and staff, loved the managers and great environment to work in.

Cons

Not really any cons I enjoyed working here.

3.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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