Retail-wise, a great place to work. - Sales Associate Coach Employee Review

4.0
Nov 19, 2012
Recommend
CEO approval
Business outlook

Pros

The people who shop at Coach make it easy to want to work there. It is a very relaxed environment as long as you know how to do your job and do it well. Product knowledge isn't too difficult in comparison to other retail locations.

Cons

Depending on the location you work at, the people you work with can be a hassle. It is a retail job so you occasionally get highly demanding people. It is not commission, but what they call "teamshare" where if the entire store makes above X amount each month, everyone gets a bonus dependent on the hours worked.

Explore other reviews about Coach

5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, as well as good employee discount.

Cons

Not great pay, but atmosphere and brand could make up for it

3.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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