Pros
product knowledge effective training teamshare program teamwork occasional perks positive attitudes seemed drama free for the most part customers are loyal I think pay was decent enough, but not many hours were available management seemed very strong and unified reiteration of opportunity for growth (I worked in the men's) all of these I value in a company and Coach is a model company in this regard
Cons
I'm a bit torn about this company, and this is from the pov of working in the stores....at first it seems like a simpler and healthier work environment than retail jobs usually entail. However, there is rampant favoritism, and many times I felt like I was being subjected to eerie brainwashing. Also, I noticed promotions weren't given fairly. I agree with posters that have mentioned they are given to favorites, and that you have to brown nose... at this company you have to be sipping the corporate kool aid to get ahead. Seems very difficult for those, even talented, educated, and eager ones, that want to jump into corp hq from a store. for such a basic position, there are too many rules, too much pressure for a simple job, way too serious most of the time, micromanaging. I could deal with it because I was part time. But if I was fulltime and not moving up quick enough I would have had a difficult time. I agree with other posters about the faux commission environment. Even customers could feel the "pushiness" and asked me if we worked on commission a couple of times. I think the company asks way too much personal info and I really hated being placed as a cashier because of it.