Great store to work at but strict time and attendance policy. - Anonymous employee Coach Employee Review

4.0
Oct 3, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The management team is great and they really try to understand their employees with one on one coaching moments. Pay is also good compared to other retail jobs.

Cons

Time and attendance is really what makes coach a black/white company; due to strict policy, there is no grey area for time and attendance. You get a certain amount of sick/vacation time. Once you go over that time you will get terminated. There is only a 1 minute grace time for clocking in for you shift. Even if you make it on time, you would have missed the daily sale/goals report that is done 5 minutes before every shift.

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5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, as well as good employee discount.

Cons

Not great pay, but atmosphere and brand could make up for it

3.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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