Don't bother - Team Leader Co-op Employee Review

Expected to carry the team. Not all team leader work the same but if their face fits nothing will be said on their poor performances. If your in with the manager then you're ok. Managers are usually mates of the area manage, and most can't do their jobs very well (phoning team leaders in other stores to ask how to do tasks is diabolical). Extras pay isn't worth the extra stress and work load. They take away hours and expect the same work to get done. WhatsApp like an alarm that doesn't stop morning noon and night. Policy's that favour shop lifters and trouble makers rather than ones that protect the staff. Constantly dealing with shop lifters but no backing from coop, no security and we have to watch and left them leave and don't challenge them. Some customers can be so obnoxious and you have to just do your best to still assist them without loosing your cool while they talk down to you even when they are wrong. If you need a job then it may be ok short term but my advice is work somewhere else, the extra cash from CTM to TL isn't worth it imo, you'll essentially be doing the team manager's job for team leader money (I know as the team manager job was dropped 3 plus years ago).