Jun 29, 2025
Co-op Response
9moThank you for sharing your experience, and for your long-standing commitment to supporting families through difficult times. We’re proud of the care our colleagues provide, and we’re sorry to hear that your experience of management hasn’t reflected the values we stand for. We know how important it is that colleagues feel respected and supported, especially in emotionally demanding roles.
If you haven’t already, we’d encourage you to raise concerns directly with your manager. If that doesn’t feel possible, you can contact our Bullying, Harassment and Discrimination (BHD) helpline in confidence by emailing bhd@coop.co.uk. This route is available to all current colleagues and ensures concerns are reviewed independently.
We’re continuing to invest in leadership development and wellbeing support, and feedback like yours helps us understand where we need to do better.