Terrible Management and Understaffed Store - Customer Team Member Co-op Employee Review

1.0
Oct 14, 2024
Recommend
CEO approval
Business outlook

Pros

The only positive was gaining some retail experience and interacting with customers. It taught me to work under pressure

Cons

The management was consistently poor, with the store always being understaffed, making it impossible to manage a large store with just two employees. The expectations were highly unrealistic, as I was often running around trying to complete tasks, yet still received constant negative feedback from the manager and team leader to work faster. The workload was overwhelming, and the environment became extremely exhausting, both physically and mentally. It felt like no matter how much effort I put in, it was never enough. Overall, the experience was highly demotivating

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Co-op Response
1y
Thank you for your review and feedback. We're sorry that you feel this way and we hope that you reported your concerns when you were employed with us. If you feel that there are concerns you would like us to look into please tell us more information by using the former colleague contact form at https://colleagues.coop.co.uk/contacts.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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