Good place to work - Customer Service Representative Co-op Employee Review

4.0
Mar 27, 2024
Recommend
CEO approval
Business outlook

Pros

Good incentives Respected by management

Cons

There isn't much opportunity for career development

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Co-op Response
2y
Thank you for leaving your review and feedback. We're pleased to see that you had a great relationship with your managers. At Co-op there are lots of opportunities to explore your career development, and not just in the retail side of the business. We're a unique employer, with many and varied business areas. Have a look through our business areas on the careers page and search for jobs that might tempt you back to work with us. https://jobs.coop.co.uk/our-business-areas

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
8mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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