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      Co-op

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      Terrible employer - does not care about employees or clients - Funeral Arranger Co-op Employee Review

      1.0
      Jan 18, 2024
      Funeral arranger
      Recommend
      CEO approval
      Business outlook

      Pros

      Meeting families, helping take the stress away a little, Great team colleagues who care about the loved ones in our care. A great, worthwhile job.

      Cons

      All about the £££ Do not care about complaints Unreasonable requests - we are told not to book funerals between 11-2 and offer 9am, 10am, 3-4:30pm so they can squeeze 3 funerals in a day. Families should be able to choose the day and time not be lied and dictated to. Bullying mentality. Impossible work loads. So desperate for staff they will employ anyone who can breathe whether suitable for the role or not. No managerial support, Blame culture. Spend £1000’s advertising supporting MH issues, diversity, inclusion and all a smoke screen. No pay rises/bonuses Minimal chance of promotion. Management a joke - don’t answer phone calls or emails

      avatar
      Co-op Response
      2y
      We're very sorry you're feeling this way, client satisfaction is our utmost priority. Here at the Co-op we have a zero-tolerance approach to any form of bullying, harassment or discrimination, we take this matters very seriously, if you don’t feel comfortable discussing this matters with your line manager (or with another manager), please contact the bullying and harassment helpline, it’s completely confidential and you can find it on the Co-op colleagues site https://colleagues.coop.co.uk/bullying-policy

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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