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      Co-op

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      CTM - Customer Contact Team Member Co-op Employee Review

      5.0
      Oct 12, 2015
      Customer contact team member
      Recommend
      CEO approval
      Business outlook

      Pros

      Our whole team is great to work with from Manager right down to us CTM's. The interaction with the biggest majority of customers is great as well. I started there 5 and half year ago as a stop gap when made redundant from previous job and love it.

      Cons

      the abuse from some customers, mainly teenagers because they get asked for ID can be a bit daunting at times. The down attitude some people have because the dividend is not getting paid out.

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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