Good stepping stone and confidence builder - Assistant Store Manager Co-op Employee Review

3.0
May 2, 2023
Recommend
CEO approval
Business outlook

Pros

Good if you are a team member wanting to try out management. Taught me a lot about a lot of retail processes that I plan to use away from customers. My store had the best people. Met some of my life long friends and truly did have a laugh. Some of the regular customers are also incredibly kind.

Cons

Where do we begin?! Lack of protection for staff, Co - ops even in “safe” areas are still hotspots for crime. Left alone a lot of these time with two vulnerable staff members or just with one other person so never really feel safe. Either early or late shifts which change throughout the week so no sleep schedule is aquired. Truly never thought it would be possible to be run down for a solid year. Will often be put on a late, 2pm - 10pm, for several days. Especially over bank holiday weekends … very soul crushing. Many store managers also shy away from lates and leave to only TLs, not very fair. Distinct lack of staff in many co ops due to high turnover rates so incredibly hard to get everything done. If you are a team leader do NOT expect to have a break at all, or even eat. But don’t worry, CTMs who do half the amount of work you do get a lovely hour break while you fire fight the never ending processes and problems of a co op. The customers are also typically unbearable, I have worked many retail jobs but never met customers quite like these. It’s as if they are all conspiring to descend you into madness piece by piece. Been called more names than I knew existed but one silver lining is you won’t need to get a law degree as your argumentative skills will be already on point.

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Co-op Response
3y
Thank you for leaving a review and for telling us about your experiences. Last year Co-op successfully campaigned for a change in the law . The new legislation introduces tougher penalties for customers who attack shop workers. Under the act, abuse against individuals who serve the public has become an aggravated offence. We know more still needs to be done to protect our colleagues and that the problem isn't exclusive to Co-op. It's important that all incidents are reported on MySafety. The more we know about what is happening in your store the more relevant support can be provided for your safety in store. Please do speak to your store manager about any concerns you have in relation to your shift patterns, workload, and safety in store.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
8mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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