Frustrating, with unnecessary challenges towards better customer service every step of the way. - CSA Co-op Employee Review

1.0
Dec 8, 2014
Recommend
CEO approval
Business outlook

Pros

Reliable income - they don't expect much of you and its technically a very easy job. There are often training schemes open, even to non supervisors - I found its all very much dependent on which store you're based in.

Cons

Everything is plain, predictable and easy enough to deal with unless you get a bad manager/supervisor (or a pretend supervisor that acts like one but isn't paid to do the job...) that treats the workplace like their final years of high school. Attitudes of staff (at all levels) can range from delusional and down right arrogant to power hungry, stuck in the past and incredibly stubborn - and its usually these people who have a position of power. The biggest problem is that they always put the wrong person in the wrong position - the culture is terrible and they have literally no idea how to spot and retain talent. You get a lot of people that simply don't care about the job (its the worst when its a manager or supervisor) and those that do often seem to lack the understanding of how to inspire people or to get the best out of their team - and even if they try, they are very rarely trusted enough by their superiors to allow them to do achieve anything worth while. Lack of trust is one of the worst things about working in a place like this. Nice people don't seem to get too far, so be prepared to play office politics if you want to get anywhere in this organisation - I am really not surprised they are facing the troubles they are right now.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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