Pros
Some store teams are very passionate about their local community and charitable causes.
Cons
Inefficient and poorly run across all areas of the food retail operation. Deliveries of goods are not safe and never easy to unload or work. The size of the stock room and shoofloors are not fit for purpose due to such a large range. Staffing levels and budget of hours is ridiculously low - stores are expected to run with 2 people all day, it is not practical and it is not safe. The experience for the customer is terrible, the prices are too high, the shelves are rarely stocked adequately - especially for promotional items, stores are run down and falling apart, frequent long queue times. Overbloated head office teams who don't even provide a good service to frontline store teams.
