4.0
Jun 27, 2012
Former employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
The pay as a general service assistant is fair and over-time is compensated at a higher rate. The training is comprehensive and makes it clear how to deal with issues such as under-age sales. The Co-operative Group has a strong commitment to fair trade. Store performance is communicated effectively to the staff on a weekly or monthly basis. Sufficient supervision to assist with organization of daily tasks. Good advertizing of internal positions.
Cons
Senior management rarely interacted with lower-level staff when they visited the store. No incentives for productivity or performance at the level of individual employees. General customer assistants may have to work any day, including weekends.
