Great - Customer Service Co-op Employee Review

4.0
Apr 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with flexibility

Cons

Little progress in to management

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Co-op Response
2mo
Thank you for your rating and your review. We're pleased to see that you have flexibility in your role and enjoying working with Co-op. If you're looking to progress we have a number of recommendations for you to explore. First we'd suggest visiting the internal careers site to explore available roles, you can always sign up for job alerts if you're not finding the role you'd like. We'd also suggest visiting the Colleague Hub and search for the heading Growth, where you can find support for your development and progression.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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