Ok - Team Leader Co-op Employee Review

3.0
Nov 12, 2025
Recommend
CEO approval
Business outlook

Pros

Discount Okay hours Customers Flexible

Cons

Everything else Expecting Team Leaders to do the role of an AM with crap pay

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Co-op Response
6mo
Thank you for your review and feedback. We're really pleased to see that you appreciated the great colleague member discount of 30%, working hours that were flexible to fit around you and of course helping customers in your local community. Our stores have a well-defined management structure. Each store is led by a Store Manager, who oversees everything. They get support from Operations Managers, who look after several stores. In addition, we have Customer Team Leaders, like yourself. You'll know first-hand how important this role is. As a key holder, our Team Leaders help keep things running smoothly and take ownership of the store while on shift, whether the manager is there or not. Our team leaders are there to support Customer Team Members, making sure they can give our customers the best experience.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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