Nov 3, 2025
Co-op Response
7moThank you so much for your thoughtful review. Our funeralcare teams do amazing work supporting our customers in what can be one of the most difficult times of their lives. We're pleased to see that you find the role rewarding and that you and your team are providing the care and support your customers need. I will share your feedback on to the relevant teams, but please share your concerns with your manager, or through the various internal feedback channels such as Talkback or through your local colleague voice representative to make sure your views are heard locally.