Bad - Team Leader Co-op Employee Review

2.0
Oct 15, 2025
Recommend
CEO approval
Business outlook

Pros

Honestly there isn't much that sticks out to me thats good anymore but its heavily dependent on which store you work in. Pre covid things were pretty good for the most part, it was a nice place to work overall.

Cons

Increasing workload whilst store hours are being taken away. Every new tool or way of doing things that was supposed to make our lives easier and help us get more done comes with cut hours and then dosn't work anyway. Less staff on shift on average leading to concerns about safety in store. Shop lifting and disorder continues to get worse. No support from head office and if you find yourself in the middle of an incident get ready to be investigated for it and potentially disciplined. Health and safety in stores due to poor maintenance and just generally being in unsuitable locations constantly overlooked and ignored. You feel pressured to engage in unsafe work to meet expectations. Cliquey management at the local and regional levels. Poor pay for the work load. Team leaders in particular are being taken for a ride since the Team Manager role was axed. Customer Team Members work load has also increased without a decent rise in pay. Stress, stress and more stress.

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Co-op Response
7mo
Thank you for sharing your feedback and for your long service with Co-op. We’re concerned by the issues you’ve raised around workload, safety, and support. These are serious matters, and we want to be clear that no colleague should feel pressured to work unsafely or unsupported during incidents. We know recent changes and new tools were intended to improve efficiency, but they should never compromise safety or wellbeing. Your comments about store conditions and support during incidents will be reviewed, and we’ll continue to invest in improvements where they’re needed. If you haven’t already, please raise these concerns through your manager or our People Team, or use the confidential Speak Up line. This helps us act quickly and ensure the right support is in place. We’re committed to creating a safe, respectful workplace and appreciate you taking the time to share your experience.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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