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      Co-op

      Engaged employer

      Co-op reviews

      Co - op Review - Customer Team Member (CTM) Co-op Employee Review

      3.0
      Sep 22, 2025
      Customer team member (ctm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive team, structured training, clear expectations, great staff discount, and opportunities to build customer service skills

      Cons

      Fast-paced environment with high pressure, shift patterns can change often, long hours on your feet, communication can be inconsistent, and peak seasons are very demanding.

      avatar
      Co-op Response
      9mo
      Thank you so much for your balanced feedback and rating. We're pleased that you enjoyed working with your team and the support you had with your training, role expectations and experience with us. Our 30% colleague member discount is industry leading.

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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