Great Place, Could use better managers - KYC Analyst Citi Employee Review

3.0
Feb 6, 2025
Recommend
CEO approval
Business outlook

Pros

Great Salary Good Benefits Very Interesting job

Cons

Some managers are very unprofessional, they lack some management skills but still continue to get promoted without any proper training which creates a negative work enviroment for employees as you cannot relay on your manager to do their job which affects you directly. Same with SMEs, some seemed to be annoyed to be asked for help (which is their job), and they seemed to always have a different answer, if you got a bad instruction from them, the consequences fell on you, and they still continued to get promoted to different positions

Explore other reviews about Citi

5.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture but went through rough times globally.

Cons

Too many old timers and hard to get things done

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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