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Citi Reviews
Updated Dec 5, 2023
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Found 30,121 of over 33K reviews
75% Recommend to a Friend
83% Approve of CEO
Found 29,312 of over 33K reviews
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Recommend to a Friend
Approve of CEO
Jane Fraser
5,319 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Citi offers good benefits and if you are a new hire you will get paid much more than an existing employee" (in 2226 reviews)
- "The people you work with can be great and when that happens work can be really fun." (in 1602 reviews)
- "Work life balance is good but it all depends on where you work and at your managers discretion." (in 1524 reviews)
Cons
- "The management was poor Very bureaucratic system with poor communication within management vertices and across teams" (in 975 reviews)
- "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" (in 680 reviews)
- "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." (in 476 reviews)
Ratings by Demographics
This rating reflects the overall rating of Citi and is not affected by filters.
- 5.0Oct 26, 2023Vice PresidentCurrent EmployeeToronto, ON
Pros
benefit is super good and pay as well
Cons
Structure is too big to figure
- 2.0Oct 27, 2023Assistant Vice President - TechnologyCurrent Employee, more than 1 yearMississauga, ON
Pros
- Latest Tech stack - Challenging problems to solve - Huge data to deal with which is Great
Cons
- POOR work life balance - Dev doesn't get requirements. QA doesn't get handover on time. BA's doesn't know business. Manager doesn't know management - Process is extremely bad which leads to bad team performance - Managers and BA's don't know what they doing - Culture of working hard but not smart. A task which will take just 1 month for rollout will take 4 months because of inefficient process - Managers and heads take feedback but NOTHING is done - They expect to work on Sunday as well many times with no compensation - Late evening/night calls and meetings are normal
6 - 3.0Dec 4, 2023AVP-ITFormer Employee, more than 1 yearMississauga, ON
Pros
excellent culture, well organized processes
Cons
Can not think of any
- 3.0Dec 3, 2023Trust OfficerFormer Employee
Pros
Great place to start a career
Cons
Remote work when in a team setting is not always easy
- 4.0Nov 28, 2023Programme AnalystFormer Employee
Pros
Great Place to work. Good team support
Cons
no cons no cons no cons
- 1.0Aug 4, 2023Technology ManagementFormer Employee, more than 1 yearMississauga, ON
Pros
Citi’s overall compensation is competitive.
Cons
Most of Citi’s 1 and 2 star reviews I've read on this site are absolutely true. - Low diversity - Terrible work/life balance - The worst on-boarding experience - No documentation, training, or peers who can provide you information. - no manager 1-1s - No collaboration, teams work in silos, with no vision. - multiple contradictory decision makers. - EPMO and PMO adds zero value in this organization - ICRM is the worst of all. This unit alone adds more risk to Citi, possibly costing the firm 10 time more than any other bank , while bringing in no revenue. - no checks and balances. - unclear roles and responsibilities - no accountability and ownership - major lack of trust at all levels - no one seems to know why they do what they do. - Sr Management in the USA advise employees to just do what you are told. - numerous compliance courses to complete every month that no one seems to adhere to. - ICRM violates they own policies and HR is complicit. - the whole organization works like paper pushers
8 - 3.0Nov 22, 2023Senior Software EngineerCurrent Employee, more than 1 yearMississauga, ON
Pros
Good work life balance Paid vacation
Cons
Low salary Not so exciting work
- 5.0Nov 20, 2023Senior Software EngineerCurrent EmployeeMississauga, ON
Pros
Good work experience with the position and team
Cons
Nothing much to me know
- 4.0Nov 18, 2023Sr. Program AnalystCurrent Employee, more than 1 yearMississauga, ON
Pros
Good technologies to work with
Cons
No Diversity in the team
- 2.0Nov 7, 2023Customer Service RepresentativeCurrent Employee, more than 3 yearsMississauga, ON
Pros
Lots to learn, great knowledge on financial services, remote
Cons
- low pay , micro management, very fast paced , very little or no work life balance
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Citi Reviews FAQs
Citi has an overall rating of 3.9 out of 5, based on over 33,431 reviews left anonymously by employees. 75% of employees would recommend working at Citi to a friend and 66% have a positive outlook for the business. This rating has been stable over the past 12 months.
75% of Citi employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Citi 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.9 for career opportunities.
