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      They do not prioritize or care about their employees - Program Manager Citi Employee Review

      1.0
      Feb 5, 2025
      Program manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They cover the annual fee of the basic American Airlines credit card.

      Cons

      Bonuses across multiple LOBs 4% or less and raises averaging 2% across LOB for SVP levels and down, regardless of rating. Discourages working hard because you just get more work and no help. They cut their healthcare plan and didn’t highlight it. LEA winners (leaders) are no longer allowed to bring their spouses. There are just cuts everywhere, employees are overworked and underpaid compared to competitors. If they want to force attrition to make cuts to meet Jane’s plan, congrats, you are losing great employees and leaving behind the folks who want to cost.

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      5.0
      May 3, 2026
      Equity research analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Very good atmosphere and great place to start your career and get mentors

      Cons

      Long hours and no work life balance which is ok

      3.0
      Jul 3, 2026
      Information security officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid schedule, supportive managers, opportunities

      Cons

      Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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