Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Citi

      Engaged employer

      Citi reviews

      Good benefits but bad culture - Customer Service Representative Citi Employee Review

      2.0
      Aug 8, 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, decent pay compared to other companies for the same roles

      Cons

      Very stressful, inadequate training, and bad culture as a result of favortism and racial discrimination.

      Explore other reviews about Citi

      5.0
      Jun 1, 2026
      Business analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      have very good work life balance

      Cons

      do not make a lot of money

      2.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits (PTO, healthcare, etc.) for FTEs

      Cons

      Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

      See reviews by: Helpful|Rating|Date|All
      Related searches: Citi jobs | Citi salaries | Citi benefits | Citi interviews | Citi conversations
      Citi reviewsCiti Customer Service Representative reviewsCiti review