Team leaders are not human - KYC Analyst Citi Employee Review

1.0
Mar 25, 2024
Recommend
CEO approval
Business outlook

Pros

Benefits, pay is industry standard

Cons

Overworked, no thanks for hard work, TL's are awful, will throw meditation and yoga classes and talk about self care but then be so mean to people and pressure them into working to perfection which is not possible in this environment. Emails daily asking why something is no done and often asking if we just did not bother when staff are being worked to the bone. Tone from TLs is not human and major bullying. HR do nothing about it

Explore other reviews about Citi

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, great benefits

Cons

None really, no complaints at all

3.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits & pay are competitive. Not the top in the industry, but good. Excellent opportunities for professional development for people who are self-starters and motivated to learn.

Cons

Business leaders use all the popular buzzwords and phrasing to assure you the business is leading the industry, but in practice Senior Leadership is hanging on to archaic business strategies like their lives depend on it.

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